Returns & Exchanges

We want you to be completely satisfied with your Polo Assn. purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your wardrobe updates are handled with the same classic care as our heritage designs.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all authentic Polo Assn. tags are attached and the garment is in its original condition.

3

Attach the Label

Print the prepaid shipping label provided by the portal and securely affix it to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund or exchange status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing